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CROSS Systems, Inc. • View topic - Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Where to look first for Technical Support for the Library 1.7 software.

What fields are provided for data entry in Library 1.7?

Postby admin on Wed Jan 18, 2012 6:37 pm

The list of fields provided in Library 1.7 are as follows:

Title (up to 60 bytes)
Author (up to 40 bytes)
Publisher (up to 50 bytes)
Drop-down selection list
Subject 1 (up to 50 bytes)
Drop-down selection list
Subject 2 (up to 50 bytes)
Drop-down selection list
Media Type (up to 50 bytes)
Drop-down selection list
Classification (20 bytes)
Dewey Decimal # or alphabetic
Call Letters (3 bytes - auto/changeable code)
For catalog cards call number (second line)
ISBN (up to 20 bytes)
LCCN (up to 15 bytes)
Checked Out (date plus up to 40 bytes)
Accession # (up to 99,999,999)
Cost/Value (up to $99,999,999)
Publication Date (10 bytes)
Copyright Year (4 bytes)
Key Words/Phrases (up to 25,000 bytes)
Comments (up to 32,000 bytes)
Collation (up to 120 bytes)
Summary (up to 180 bytes)
CROSS Systems, Inc. Support Team
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How do I backup my Library 1.7 database(s)?

Postby admin on Thu Jan 19, 2012 3:48 pm

You can backup your Library 1.7 databases several ways.

We recommend that you see the instructions for making an Internet Backup found here:
viewtopic.php?f=6&t=30
CROSS Systems, Inc. Support Team
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How do I backup a L17 database to a disk or flashdrive?

Postby admin on Thu Jan 19, 2012 3:55 pm

See this post for the best answer:
viewtopic.php?f=6&t=31#p136
CROSS Systems, Inc. Support Team
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How can I configure Library 1.7 to not launch at startup?

Postby admin on Fri Jan 20, 2012 11:17 am

IF YOU PREFER LIBRARY 1.7 TO NOT AUTO-LAUNCH AT STARTUP, you may disable Library 1.7 from launching at startup by the instructions at the following post:
viewtopic.php?f=6&t=33
CROSS Systems, Inc. Support Team
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How can I configure a default database for (auto-open)?

Postby admin on Fri Jan 20, 2012 11:27 am

SETTING THE DEFAULT (auto-open) DATABASE:

If you would like to have Library 1.7 auto-open your file each time Library 1.7 opens, follow these instructions:
a. Right-click on the Library 1.7 Helper icon (the cube-like icon down by the clock) and select Open Library 1.7.
b. When the software is open and no hourglass is showing, Click 'File/Open (existing Library)' on the menu bar.
c. Dbl-click on your Library database file in the list.
d. Click 'Help/Web Links/Use this as the default database' starting at the Help menu on the menu bar. This selects the open database as the default database.
e. You may test your selection by closing out of Library 1.7, right-clicking the Library 1.7 Helper icon (the cube-like icon down in the system-tray by the clock) and selecting Open Library 1.7 (auto-open default database).
CROSS Systems, Inc. Support Team
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Data Entry Questions...

Postby admin on Fri Jan 20, 2012 1:04 pm

See this topic for specific answers to questions about data entry issues:
viewtopic.php?f=6&t=35
CROSS Systems, Inc. Support Team
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Backup Problems...How can I fix them?

Postby admin on Thu Jan 26, 2012 12:16 pm

Sometimes, when I attempt to backup my library database, CROSS Library tells me that another user is in the database.

What does this mean, and how can I resolve it?

The current status and solutions for this issue are found at this link:
http://naog.ws/phpBB3/viewtopic.php?f=6&t=36&p=145#p145
CROSS Systems, Inc. Support Team
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Posts: 119
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Reserved error (-3071); there is no message for this error

Postby admin on Mon Feb 27, 2012 9:54 pm

I am getting the message 'Reserved error (-3071); there is no message for this error.'

Q: What can I do?

A: This error comes from the Access database engine when printing for selected accession #s.
This error comes from the Microsoft Access database when too many Accession #s or ranges are specified during printing or previewing of reports.
The maximum number of selected accession #s or ranges (elements) in this field is 40.

Note: The problem is not the number of records selected but rather the number of comma-separated values entered into this field.
In other words, if you include ranges in your selected accessions, you may print MANY MORE than 40 records without a problem.

We have determined that you need to limit your elements to a maximum of 40 entries (each entry being a comma-separated value or a range).

For instance, the following list of values and ranges exceeds the limit by 1 element (41 elements):
6,108,143,149,155,156,161,177,246,326,328,337,370,375,392,453,556,590,629,868,888,894,913,1029,1065,1068,1073,1079-1080,1189,1198,1225,1227,1423,1427,1557,1559,1570,1580,1600,1602,1710

Corrected accession selection (only 40 elements):
6,108,143,149,155,156,161,177,246,326,328,337,370,375,392,453,556,590,629,868,888,894,913,1029,1065,1068,1073,1079-1080,1189,1198,1225,1227,1423,1427,1557,1559,1570,1580,1600,1602

We hope this helps explain the current situation in Library 1.7.
We are working on a new user interface to replace and enhance many things in CROSS Library including resolving this as part of those enhancements.
CROSS Systems, Inc. Support Team
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